Legal
Documents

1. Who processes your data

1.1. The data controller is Wenrexa Entertainment, the operator of the Wenrexa Digital Store platform (wenrexa.com). Full details, including country of registration and address, are in the Operator Details section.

1.2. Send privacy questions and requests to exercise your rights to [email protected].

1.3. No separate Data Protection Officer has been appointed: the scale and nature of our processing do not meet the criteria that make an appointment mandatory. Requests are handled by the operator.

2. What data we collect

2.1. Data you provide

• Account data: email address, login, nickname, password (stored as a hash), country of residence.
• External sign-in data: when signing in with Google — name, email and profile identifier.
• Author data (additional): tax identification number (TIN) and bank details, for payouts.
• Content: products, images, descriptions and other material you publish.
• Correspondence: support tickets, complaints, messages in order chats.

2.2. Data collected automatically

• IP address and approximate location (GeoIP);
• browser type, operating system, screen resolution;
• pages viewed, visit time, referrer;
• cookies and session data — see the Cookie Policy.

2.3. Wenrexa AI data

• prompts sent to the generation tools and the results returned;
• ratings and feedback on answers;
• voice input, if you use voice mode.

3. Purposes and legal bases

3.1. We process data only for the purposes listed, and only where we have a legal basis:

3.2. Where the basis is legitimate interests, we weighed that interest against your rights and concluded the processing does not override your reasonable expectations. You may object to it — see section 10.

3.3. Where the basis is consent, refusing does not affect the lawfulness of processing before withdrawal and does not restrict access to the platform's core functions.

4. Who we share data with

4.1. We do not sell personal data. Data is shared only with the following categories of recipient, and only to the minimum extent needed:

• Payment providers — to take payments and make payouts. We do not store buyers' card details.
• Sign-in provider — Google, when you sign in with a Google account.
• Analytics — Google Analytics, only with your consent.
• Email provider — for transactional and informational messages.
• Hosting and infrastructure — server capacity providers.
• Social platforms — Pinterest and similar, to promote public product content.
• Authorities — where there is a lawful request.

4.2. Each of these services has its own privacy policy.

4.1. Automated product promotion

Public product information (title, image, description, link) may be posted automatically to third-party platforms such as Pinterest for promotion. Only what the author made public is posted. No personal data of users is transferred.

4.2. Google OAuth — Data Security and Limited Use

When you sign in with Google we receive only your name, email address and profile identifier. This data is used exclusively to:

• create and manage your account on the platform;
• provide platform functionality (authentication, notifications);
• comply with legal obligations.

We do not sell, rent or transfer data obtained through Google to third parties for any purpose other than operating the platform.

Google data is not used for:

• targeted advertising or marketing profiling;
• credit decisions or insurance risk assessment;
• building consumer profiles for discriminatory purposes;
• any other commercial purpose unrelated to platform functionality.

When an account is deleted, all data obtained through Google OAuth is removed from our servers within 30 days. Our use of Google API data complies with the Google API Services User Data Policy, including the Limited Use requirements.

5. Cookies and tracking technologies

5.1. Strictly necessary cookies keep sign-in, the cart, language, currency and CSRF protection working. They do not require consent.

5.2. Functional, analytics and advertising cookies are set only with your consent, which is requested by the banner on your first visit.

5.3. You can change your choice and withdraw consent in the Cookie Policy section or through the "Cookie settings" link in the site footer. Details are there.

6. Training Wenrexa AI models

6.1. We train our own models on the data listed in 2.3 and on data from products published on the platform.

6.2. You can opt out using the two switches in the "Personal data" section of your account: one for AI conversations, one for published work.

6.3. Opting out applies to subsequent data exports. Material already included in collected sets and trained models cannot be extracted from them.

6.4. Full terms are in the Wenrexa AI Terms.

7. How long we keep data

8. International data transfers

8.1. The servers and third-party services we use may be located outside your country of residence, including outside the European Economic Area.

8.2. For such transfers we rely on the mechanisms the law provides: adequacy decisions adopted by the European Commission, or Standard Contractual Clauses approved by the European Commission, or other permitted safeguards.

8.3. A copy of the safeguards in place can be requested at [email protected].

9. Security

• data travels over an encrypted connection (HTTPS);
• passwords are stored as hashes and are not accessible even to administrators;
• tax numbers and bank details are encrypted at rest (AES-256);
• staff access to personal data is limited to what the job requires and is logged.

No system is perfectly secure, but we take measures proportionate to the risks.

10. Your rights

10.1. In relation to your personal data you have the right:

• of access — to confirmation that we process your data and a copy of it;
• to rectification of inaccurate or incomplete data;
• to erasure ("right to be forgotten"), to the extent it does not conflict with our legal obligations;
• to restriction of processing in the cases the law provides;
• to data portability — to receive your data in a machine-readable form;
• to object to processing based on legitimate interests, including model training;
• to withdraw consent at any time, without affecting the lawfulness of earlier processing;
• to opt out of marketing messages.

10.2. Access and portability are self-service: in the "Personal data" section you can build and download a complete archive of your data. Account deletion is in the same place.

10.3. For the other rights, write to [email protected]. We respond within 30 days; where necessary the period may be extended, and we will tell you.

10.4. Right to complain. If you believe we have infringed your rights, you can complain to a supervisory authority. In Georgia this is the Personal Data Protection Service (personaldata.ge). If you are in the EU or EEA, complain to the authority of your habitual residence, place of work, or the place of the alleged infringement.

11. Automated decision-making

11.1. We do not take decisions producing legal effects concerning you based solely on automated processing, and we do not carry out profiling in that sense.

11.2. Automated means are used in pre-screening content and in fraud detection, but the final decision to restrict or block is taken by a person and comes with a statement of reasons — see Content Complaints.

12. Children

12.1. The platform is not intended for anyone under 16; use from age 13 is permitted only with the consent and supervision of a legal guardian.

12.2. If you believe a child has given us data without such consent, tell us at [email protected] and we will delete it.

13. Changes to this Policy

13.1. We may update this Policy. The current version is always on this page and the update date is shown at the top.

13.2. We notify you of material changes by email and by a notification in your account.

14. Contact

Privacy enquiries: [email protected]

1. Preamble and Definitions

1.1. This User Agreement (hereinafter "Agreement") is a legally binding contract between you ("User", "you") and Wenrexa Entertainment (hereinafter "Wenrexa", "we", "the platform"), governing your use of the Wenrexa Digital Store platform located at wenrexa.com, including the website, mobile and desktop Wenrexa applications.

1.2. The platform is operated by a sole proprietor doing business under the registered trademarks Wenrexa^® and Wenrexa Entertainment. Full operator details are provided in Section 16 (Regional Addendums).

1.3. Key definitions used in this Agreement:

• Platform — the Wenrexa Digital Store, including the website and applications.
• Account — a User's personal account on the Platform.
• Content — products published on the Platform, including digital goods: software, games, DLC, assets, source code, fonts, audio, video materials, video courses, 3D models, textures, graphics, plugins, as well as other products that may be offered on the Platform.
• Seller — a User who publishes Content for sale on the Platform.
• Buyer — a User who purchases Content on the Platform.
• Transaction — a payment operation for Content through the Platform.
• Commission Work — an individual order placed by a Buyer with a Seller through the Platform's commission system, with payment via direct transfer between the parties.
• License — an agreement defining the terms of use for purchased Content.
• Moderator — a person authorized by Wenrexa to manage Platform content.

2. Acceptance of Terms

2.2. You confirm that you are at least 16 years of age, or at least 13 years of age and using the Platform with the consent and supervision of your legal guardian.

2.3. This Agreement incorporates by reference the following documents, which form an integral part hereof: Privacy Policy, Cookie Policy, Refund Policy, Content Guidelines, Seller Terms, Wenrexa AI Terms, Content Complaints.

3. Account

3.1. To use the core features of the Platform (purchasing, selling, commenting), you must register an Account by providing an email address, username, password, and country of residence.

3.2. You may register or sign in through external authentication services (Google OAuth and other supported providers). In such cases, the Platform receives only your name and email from your external service profile.

3.3. The Platform does not require your real name for registration. Upon Account creation, a unique identifier (UserID) is automatically assigned.

3.4. You are fully responsible for maintaining the security of your Account credentials and for all activities conducted through your Account. Sharing Account access with third parties is prohibited.

3.5. Using VPNs, proxy servers, or other means to conceal your location for the purpose of circumventing geographic restrictions on Content is prohibited.

3.6. By creating an Account, you consent to receive all notifications, notices, and other communications from the Platform electronically (via email or in-Account notifications). Such electronic communications have the same legal force as written notices on paper.

3.7. You may delete your Account at any time. Before deletion, you must withdraw all earned funds in accordance with Section 6 of this Agreement. Content you have published will be removed from Platform servers, and Buyer access will cease 7 calendar days after the last purchase.

3.9. Users are solely responsible for all taxes, duties, and other mandatory payments arising from income earned through Content sales, in accordance with the laws of their country of tax residence.

3.10. To process payouts, the Seller provides additional data: full name, tax identification number (if applicable), and bank details. This data is stored in encrypted form and used exclusively for payout processing. See the Privacy Policy for details.

4. Content and Platform License

4.1. The Platform allows uploading Content within available storage limits. Wenrexa reserves the right to set storage limitations.

4.2. By publishing Content on the Platform, the Seller represents and warrants that:

• (a) the Seller holds all necessary rights to the Content (copyright, license, or other);
• (b) the Content does not infringe intellectual property rights, privacy rights, or other rights of third parties;
• (c) the Content does not contain viruses, malicious code, or hidden functions that cause harm;
• (d) the description, screenshots, and other materials accurately reflect the Content's functionality and features;
• (e) the Content complies with the Content Guidelines and applicable law.

Breach of these representations constitutes grounds for immediate removal of the Content and Account suspension, and entitles Wenrexa to seek damages.

4.3. By publishing Content on the Platform, the Seller grants Wenrexa a non-exclusive, royalty-free license to:

• Reproduce the Content on Platform servers;
• Distribute by providing download access to Buyers;
• Publicly display (including previews, screenshots, video demonstrations) for Content promotion;
• Technically modify for compatibility with Platform interfaces.

This license is worldwide and valid for the duration of Content placement on the Platform.

4.4. The license granted under Section 4.3 terminates upon complete removal of Content by the Seller. Wenrexa retains the right to store archival copies to fulfill obligations to Buyers who purchased the Content prior to its removal.

4.5. Uploaded files undergo automatic security checks (file signature analysis, prohibited file type filtering, archive inspection) and may be additionally reviewed by a Moderator. Content is also reviewed for compliance with the Content Guidelines and may be restricted, blocked, or removed by a Moderator in case of violations.

4.6. Despite security measures applied, Wenrexa cannot guarantee the complete absence of viruses or malware in Content uploaded by Users. Responsibility for file safety lies with the Seller who published them. Buyers are advised to use their own antivirus software.

4.7. Sellers may modify their Content's description, parameters, pricing, files, licenses, categories, and genres at any time, subject to Platform restrictions.

5. Purchasing and Using Content

5.1. By purchasing Content, the Buyer receives a non-exclusive, non-transferable license to use it in accordance with the terms specified by the Seller on the Content page.

5.2. Buyers must review the license terms before purchase. License types may include: personal use, commercial use, modification and adaptation, distribution within own projects. See the Licenses section for the catalog of available licenses.

5.3. Buyers may download purchased Content within 7 calendar days from the date of purchase. The Seller is obligated to maintain Content files on the Platform for at least 7 calendar days from each purchase. After this period has expired for all Buyers, the Seller may delete the Content files.

5.4. The right to use purchased Content is granted perpetually, unless otherwise specified in the Seller's license terms. Removal of Content by the Seller does not terminate the right to use previously purchased Content.

5.7. Wenrexa is not responsible for loss of access to Content resulting from the Seller's account deletion or Content removal by the Seller.

6. Payments and Withdrawals

6.1. An order placed through the Platform constitutes the Buyer's offer to enter into an agreement for the provision of the selected Content with the Seller of that Content. Order confirmation acknowledges receipt but does not constitute acceptance of the purchase offer. Wenrexa collects payment on the Seller's behalf as part of the service it provides to them.

6.2. Payment processing is conducted by Wenrexa in conjunction with the payment provider. Wenrexa does not store Buyers' bank card data.

6.3. Wenrexa retains a commission of 20,00% from the price of each Content sold. Individual commission terms may be established by a separate agreement between Wenrexa and the Seller.

6.4. Sellers may request withdrawal of earned funds 7 days after each sale. The period is calculated separately for each Transaction.

6.6. The Platform performs automatic withdrawals when the minimum threshold is reached. Users must maintain up-to-date bank details. If details are not updated within 60 calendar days, funds will be frozen until current information is provided.

6.7. Upon Account termination for Agreement violations, the User retains the right to withdraw funds from sales against which no claims have been filed. Funds paid for purchased Content are non-refundable.

6.8. If a refund is issued to a Buyer for an order already paid out to the Seller, the refund amount is deducted from the Seller's future payouts. If the Seller's balance is insufficient, a debt is formed and repaid from subsequent sales. Wenrexa reserves the right to suspend Seller payouts until the debt is fully repaid.

Commission Work and Direct Payments

6.9. For payment of Commission Work, the Platform provides a system for exchanging payment details within the protected order chat. After confirming work completion, the Platform automatically displays the Seller's financial details (specified in their profile settings) to the Buyer. The Buyer independently transfers funds to the specified details through their bank or payment system, then confirms the transfer in the chat.

6.10. The Seller independently specifies accepted payment methods (bank card, instant payment systems, PayPal, bank transfer, etc.). Payment details are stored on Platform servers in encrypted form (AES encryption).

7. Refunds

7.3. Beyond the statutory minimum we refund within 7 calendar days of purchase where the Content does not match its description or technical specifications, or contains malicious software.

7.5. The refund request procedure and detailed terms are described in the Refund Policy.

8. Code of Conduct

8.1. When using the Platform, the following is prohibited:

• Uploading Content that infringes third-party intellectual property rights;
• Uploading files containing viruses or malicious software;
• Attacking Platform servers or disrupting Platform operations;
• Using the Platform for spam, unsolicited messages, or pyramid schemes;
• Harassing, stalking, threatening, or otherwise violating the rights of other Users;
• Restricting other Users' access to Platform features;
• Collecting other Users' data without Wenrexa's permission;
• Creating an Account using another person's personal data.

8.2. If you discover violations, you may report them through the complaint system or by contacting a Moderator.

8.3. Circumventing the Platform to conduct transactions with Content that was discovered or offered through the Platform is prohibited, including redirecting Buyers to third-party sites or establishing direct contact to avoid paying the commission. This restriction does not apply to Commission Work paid through direct transfers in accordance with Sections 6.9–6.11 of this Agreement.

9. Intellectual Property

9.1. The trademarks Wenrexa^® and Wenrexa Entertainment, logos, interface design, Platform source code, and documentation are the property of Wenrexa and are protected by intellectual property law.

9.2. If you believe that Content published on the Platform infringes your copyrights or other intellectual property rights, please send a notice to support@wenrexa.com including:

• A description of the work whose rights have been infringed;
• A link to the allegedly infringing Content on the Platform;
• Your contact information;
• A statement of good faith and confirmation of your rights.

9.3. Wenrexa will review the notice and, upon confirmation of infringement, will remove or restrict access to the relevant Content. The Seller will be notified and may file a counter-notice.

10. Disclaimer of Warranties

10.3. Wenrexa employs automated file verification systems (file signature analysis, extension blacklists, archive inspection) and performs manual Content moderation. However, these measures cannot guarantee absolute protection. Wenrexa does not warrant that all Content published by Users is free from viruses, malicious code, or other security threats.

10.4. The Platform may use third-party services for authentication (Google, GitHub), payment processing, data storage, and other functions. Wenrexa is not responsible for the availability, security, or privacy policies of such third-party services. Use of third-party services is governed by their own terms.

11. Limitation of Liability

12. Indemnification

12.1. You agree to indemnify and hold Wenrexa harmless from any claims, damages, expenses (including reasonable legal fees) arising from:

• Your violation of this Agreement;
• Your infringement of third-party rights, including intellectual property rights;
• Content published by you;
• Your violation of applicable law.

13. Dispute Resolution

13.1. All disputes between Users (Buyers and Sellers) shall be resolved through negotiation between the parties.

13.2. Disputes between a User and Wenrexa shall be resolved through negotiation. If negotiation fails, resolution shall proceed as specified in Section 16 for your jurisdiction.

13.3. Dispute resolution contacts:

• Email: support@wenrexa.com

13.4. Wenrexa may act as a mediator in disputes between Users but is not obligated to resolve them.

14. Governing Language

14.1. This Agreement is made in English and Russian. The English version is the governing version. The Russian version is provided for the convenience of Russian-speaking users.

14.2. In the event of any discrepancy between the English and Russian versions, the English version shall prevail, unless applicable law requires otherwise.

15. General Provisions

15.1. Wenrexa notifies Users of Agreement changes and other material events via: (a) email provided at registration; (b) in-Account notifications; (c) a banner on the Platform. A notification is deemed received at the time of email dispatch or posting on the Platform. Wenrexa reserves the right to amend this Agreement by providing Users with at least 15 calendar days' notice before changes take effect. The current version is always available at wenrexa.com/Legal.

15.2. Continued use of the Platform after changes take effect constitutes acceptance of the updated Agreement. If you do not agree with the changes, you must delete your Account before the effective date.

15.3. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.4. This Agreement (including the documents referenced in Section 2.3) constitutes the entire agreement between you and Wenrexa regarding use of the Platform.

15.5. Wenrexa reserves the right to update, improve, modify, or remove Platform functionality to ensure security, stability, and compatibility.

15.6. For any inquiries: support@wenrexa.com

15.7. Sections 4.2 (Seller Representations), 6 (Financial Terms — regarding outstanding obligations), 9 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution), and 15 (General Provisions) shall survive termination of this Agreement or Account deletion.

15.8. Failure or delay by Wenrexa in exercising any right or provision of this Agreement shall not constitute a waiver of such right or provision. A single or partial exercise of any right shall not preclude further exercise thereof.

15.9. Wenrexa may assign its rights and obligations under this Agreement to an affiliate or successor (including upon reorganization) without additional User consent. Users may not assign their rights under this Agreement without the written consent of Wenrexa.

16. Regional Addendums

The following provisions supplement or supersede certain sections of this Agreement depending on your jurisdiction.

16.1. General Terms

• Personal data processing is conducted in accordance with applicable data protection laws and internationally recognized principles of data protection.
• Payments for Content are processed in the currency displayed on the Content page (available currencies are determined by the Platform).
• Disputes not resolved through negotiation shall be submitted to a competent court at the operator's location in accordance with applicable law.
• Content is reviewed for compliance with applicable legislation.

16.2. European Union / EEA

• If you are a consumer in the EU/EEA, you may have the right of withdrawal (cancellation) within 14 days in accordance with the Consumer Rights Directive. However, this right may be forfeited if you have begun downloading or using digital Content with your explicit consent.
• For more information on personal data processing, see the Privacy Policy (section 3 "Purposes and legal bases" and section 10 "Your rights").

16.3. Other Jurisdictions

For Users outside the European Union, the governing law shall be the law of the jurisdiction in which the Platform operator is located, except where mandatory provisions of the User's country of residence provide otherwise. If the applicable law of your country provides mandatory consumer rights that cannot be limited by contract, this Agreement does not restrict such rights. In the event of a conflict between this Agreement and mandatory provisions of applicable local law, the local law shall prevail.

1. Platform role and contracting parties

1.1. The Author is the seller of the Content. The sale (licence) contract is concluded directly between the Author and the Buyer. Wenrexa Entertainment is not a party to that contract, does not acquire rights in the Content and does not resell it.

1.2. The Platform provides the Author with a service: listing the Content in the catalogue, collecting payments from Buyers, delivering files, recording sales and remitting the proceeds less the service fee.

1.3. The Author is responsible for the Content, for the lawfulness of its distribution, for its conformity with the description and for the licence terms.

2. Who may list Content

2.1. An Author may be a natural or legal person entitled to declare and pay tax on their own income.

2.2. Verified bank details are required in order to receive payouts.

2.3. The Platform may request proof of identity or legal status where the law or the payment provider requires it.

3. Rights granted to the Platform

3.1. By listing Content, the Author grants Wenrexa Entertainment a non-exclusive, royalty-free licence to reproduce, store, display and make the Content available to the public, to the extent needed to operate the catalogue, process orders and deliver files to Buyers.

3.2. The licence lasts while the Content is listed and ends when it is removed, except to the extent needed to honour obligations to Buyers who already purchased.

3.3. The Author retains all exclusive rights in the Content.

4. Service fee

4.1. The Platform retains a service fee of 20,00% of the Content price on each sale, and 3% on tips.

4.2. The service fee is the consideration for the Platform's services. The Platform's income is that fee, not the sale amount.

4.3. Individual terms may be agreed separately.

5. Payouts

5.1. Proceeds less the service fee become available for withdrawal 7 calendar days after a sale. The period runs separately for each transaction.

5.2. Payouts are made to the Author's verified details. Bank and payment system charges are deducted from the payout.

5.3. If a refund is issued on an order already paid out, the refunded amount is deducted from subsequent payouts.

5.4. The Author must keep their payout details up to date.

6. Taxes

6.1. The Author declares and pays tax on income received in accordance with the law of their country of tax residence.

6.2. The Platform is not the Author's tax agent and does not withhold tax, except where withholding is expressly required by applicable law.

6.3. Where the law obliges the Platform to report seller information to tax authorities, the Author undertakes to supply the data needed.

7. Catalogue ranking

7.1. The order in which products appear is determined by the sort the Buyer chooses: newest, oldest, number of likes, number of views, price, or number of sales.

7.2. Where the Buyer has not chosen a sort, the default is: number of views in the main product catalogue, and newest elsewhere.

7.3. Filters set by the Buyer (category, tags, price, specifications) and the search query apply in addition.

7.4. The Platform does not accept payment for placement. Ranking does not depend on the size of the service fee, on advertising, or on any commercial relationship with the Author.

8. Moderation, suspension and termination

8.1. Content is reviewed for compliance with the Content Guidelines and applicable law, both automatically and manually.

8.2. The Platform may restrict visibility, remove Content, or suspend or terminate the Author's access where these terms, the Content Guidelines or the law are breached, or where a competent authority so requires.

8.3. On any restriction, suspension or termination the Author receives a statement of reasons setting out the specific ground, the facts relied on, and how to challenge the decision. It is provided before the measure takes effect, or at the same time where immediate action is required.

8.4. Where termination is not connected to a breach, the Author is given at least 30 calendar days' notice.

8.5. On termination the Author keeps the right to withdraw funds from sales against which no claims have been made.

9. Complaints and dispute resolution

9.1. Complaints about a Platform decision, a delayed payout or the service itself can be sent to [email protected]. We examine the complaint and reply on the substance within a reasonable time.

9.2. If a dispute cannot be settled, the parties may by mutual agreement turn to an independent mediator. This does not affect the Author's right to go to court.

9.3. Disputes between an Author and a Buyer are settled between them; the Platform may mediate but is not obliged to.

10. Data and model training

10.1. The Author can see their own sales, views and download statistics in their account. Buyers' personal data is not passed to the Author, except what is needed to fulfil an order.

10.2. Published Content and the data associated with it may be used to train Wenrexa AI's own models. The Author grants a non-exclusive licence for this under these terms.

10.3. You can opt out at any time using the switches in the "Personal data" section of your account. Opting out applies to subsequent data exports; material already included in collected sets and trained models cannot be extracted from them.

11. Changes to these terms

11.1. The Platform notifies Authors of changes to these terms at least 15 calendar days before they take effect, by email and by a notification in the account.

11.2. An Author who does not accept the changes may stop listing Content before the effective date. Continued use of the service constitutes acceptance.

11.3. The notice period does not apply where the change is required by law or is needed to address a security risk.

12. The former agency contract

12.1. Before the move to the marketplace model, relations with Authors were governed by an agency contract. It is no longer in force and is replaced by these terms.

12.2. Authors who concluded the agency contract keep permanent access to an archived copy, in the "Payouts" section of their account. The document is stored unchanged and evidences the terms the earlier payouts were made under.

1. What Is Eligible for Refund

Refunds may be issued for digital products purchased on Wenrexa, including tips.

2. What Is NOT Eligible for Refund

• Services and subscriptions (Wenrexa AI crystals — see the Wenrexa AI Terms)
• Bundles (product sets)
• Keys for third-party platforms
• Your own products
• Free content
• Purchases made more than 7 days ago
• Subjective dissatisfaction ("didn't like it")

3. Grounds for Refund

• Misleading description — the product significantly differs from what was advertised
• Time limit — refund requests must be submitted within 7 days of purchase
• Viruses or malware — purchased files contain malicious software

Important: Refund requests submitted after 7 days from the date of purchase will not be accepted.

4. How to Request a Refund

• Go to "My Orders" section
• Select the order and click "Request Refund"
• Describe the reason — we will review your request

Refund conditions are also covered in the User Agreement, Section 8.

1. What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help the site remember your settings and preferences, ensure secure authentication, and improve the platform experience.

2. Types of Cookies We Use

• Essential — enable authentication, shopping cart, language preferences, and CSRF protection. The site cannot function properly without them.
• Analytics — Google Analytics helps us understand how users interact with the platform to improve our service.
• Functional — remember your preferences: selected theme, timezone, and other settings.

3. Sessions

A session is the period of your interaction with the site. Session cookies are deleted when you close your browser. They are necessary to maintain authentication during your visit.

4. Managing Cookies

You can choose cookie categories in the "Manage cookies" block at the top of this section, or through the "Cookie settings" link in the site footer. You can withdraw your consent at any time the same way — it is no harder than giving it. On withdrawal we do not merely stop writing new cookies: we delete the ones already set for the refused categories.

You can also manage cookies through your browser settings: disable, delete, or restrict them. Please note that disabling essential cookies may cause the platform to malfunction.

5. Data Sharing

We do not share cookie data with third parties, except for analytics services mentioned in our Privacy Policy.

Content Licensing

All products on the Wenrexa platform are distributed under license agreements. Each product has its own license that defines the permitted uses of the purchased content.

The seller independently chooses the license under which their product will be sold and distributed. The selected license is displayed on the product page and defines the buyer's rights to use the purchased content.

The terms of each license are described in detail on the product page and in the license catalog. We recommend reviewing the license terms carefully before purchasing. Buyer rights related to content licensing are described in the User Agreement, Section 6.

Content Publication Rules

Wenrexa is a platform for selling digital content. We strive to maintain high quality and safety standards for all published materials. All products are reviewed for compliance with platform rules.

Allowed Content

• Digital products: art, 3D models, fonts, templates, plugins, music, educational materials
• Content must be original or with distribution rights
• Descriptions must accurately reflect the product contents

Prohibited Content

• Adult content (18+) and explicit materials
• Pirated content and copyright-infringing materials
• Viruses, malware, and exploits
• Hate speech or content that demeans individuals
• Prohibited substances and illegal goods

Moderation

All products undergo automated and manual review. Violations may result in product removal and account suspension in accordance with the User Agreement.

1. What Wenrexa AI is

1.1. Wenrexa AI is a set of generation tools built into the platform: text, images, animation, code and other formats.

1.2. Generation is available both to registered users and to visitors without an account. Without an account you get 2 free generations; an account is needed beyond that.

1.3. Generated results are probabilistic. We do not guarantee their accuracy or fitness for any particular purpose, and we do not check them against existing works.

2. Crystals

2.1. Generation consumes crystals, an internal prepaid unit. Some modes are free.

2.2. Crystals are bought as an ordinary platform product. Registration grants a bonus of 100 crystals; bonus crystals have no monetary value and are not refundable.

2.3. Crystals do not expire. Purchased crystals remain usable without a time limit.

2.4. If a generation fails for a technical reason, the crystals spent on it are returned to your balance automatically. A generation that completed is not refunded — you received the result.

2.5. Buying crystals is a contract for the supply of digital content. If you are a consumer in the EU, Georgia or another jurisdiction with equivalent rules, you may withdraw within 14 days while the crystals are unspent. By starting to spend them you confirm immediate performance and lose the right of withdrawal for the part already spent.

2.6. If you delete your account, any unspent balance is not reimbursed. If your account is blocked for a breach, the balance is likewise not reimbursed. If we discontinue the service ourselves, we refund the value of the unspent balance of purchased crystals.

3. Rights in generated output

3.1. Wenrexa Entertainment assigns to you every right in the generated output that it may hold, without territorial or time limits, including commercial use.

3.3. If you generated without an account, the output is yours on the same terms, but we will not be able to confirm authorship: without an account we have no way to tie a generation to a person.

3.4. You are responsible for how you use the output, including checking it against third-party rights, trademarks and people's likenesses.

4. Use of data for model training

4.1. We train our own models. The material used includes:

• your prompts to Wenrexa AI and the generated results;
• ratings and feedback you leave on answers;
• voice input, if you use voice mode;
• data from products published on the platform.

4.2. You can opt out at any time using the two switches in the "Personal data" section of your account: one for AI conversations, one for published work.

4.3. Opting out applies to subsequent data exports. Material already included in collected sets and in trained models cannot be extracted from them — we say so plainly rather than promising something we cannot do.

4.4. There is no switch for generation without an account: we cannot tie such a generation to a person. If that does not suit you, sign in and turn the use off.

5. Publishing generated content

5.1. You may publish and sell generated content on the platform if you hold the rights to do so and it does not breach the Content Guidelines.

5.2. Content created with substantial AI involvement must be labelled as such. Passing generated work off as entirely hand-made is prohibited.

5.3. Buyers are entitled to know before purchase that they are buying generated content.

6. Text and data mining reservation

6.1. Wenrexa Entertainment and the Authors who listed the Content expressly reserve the right to use the material published here for text and data mining within the meaning of article 4(3) of Directive (EU) 2019/790.

6.2. The copyright exception for data mining therefore does not apply to material on this platform. Any use of the catalogue to train third-party models requires separate written permission.

6.3. This reservation covers automated collection by any means, including crawling the site.

7. Prohibited use

7.1. Wenrexa AI must not be used to produce material that breaks the law or the Content Guidelines.

7.2. Generating images of real people in a misleading or defamatory context is prohibited, as is any sexualised material involving minors.

7.3. Circumventing technical limits, automating generation outside the provided interface, and reselling access to the tools are prohibited.

7.4. On a breach, access to Wenrexa AI may be restricted or terminated; crystals already spent are not returned.

1. What you can report

1.1. If material on the platform infringes your rights or the law, you can tell us. We handle reports about:

• copyright and related rights infringement;
• trademark infringement;
• use of your likeness without consent;
• other illegal content.

1.2. Send your report to [email protected]. We accept correspondence in English and Russian.

2. What to include

2.1. So that we can act on it, please include:

• a sufficiently substantiated explanation of why the material is illegal;
• the exact URL of the page or item — without it we cannot locate it;
• your name and email address (except for reports concerning child sexual abuse material, which may be sent anonymously);
• a confirmation of your good-faith belief that the information is accurate and complete.

2.2. If you are asserting an infringement of rights, also state which rights and on what basis they are yours.

3. How we handle reports

3.1. We confirm receipt without undue delay where an email address is given.

3.2. We process reports in a timely, diligent, non-arbitrary and objective manner, and inform the reporter of the decision.

3.3. A decision may involve automated means; where it does, we say so in our reply.

3.4. As a result the material may be left in place, restricted in visibility, or removed, and the access of the person who posted it may be suspended.

4. Rights of the person whose material is affected

4.1. Where we restrict or remove material, the person who posted it receives a statement of reasons: what was restricted, the facts and legal ground relied on, whether automated means were used, and how to challenge the decision.

4.2. Challenges go to [email protected]. We examine them and reinstate the material where the challenge is well founded.

4.3. Contacting us does not affect your right to go to court.

5. Repeat infringement and misuse

5.1. Access is suspended or terminated for users who repeatedly post content that infringes others' rights.

5.2. We also suspend handling of reports from people who repeatedly submit manifestly unfounded notices. We issue a warning first.

6. For rightsholders in the United States

6.1. A notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) should be sent to [email protected] and must include: the signature of an authorised person; identification of the work; identification of the material to be removed and its URL; your contact details; a statement of good-faith belief that the use is not authorised; and a statement, under penalty of perjury, that the information is accurate and that you are authorised to act for the rightsholder.

6.2. A counter-notice goes to the same address and must contain the elements set out in § 512(g)(3).

1. Platform operator

The trademarks Wenrexa® and Wenrexa Entertainment™ belong to the operator.

2. How to reach us

2.1. General enquiries and support: [email protected]

2.2. Legal notices: [email protected]

2.3. Data protection and data subject rights: [email protected]

2.4. Copyright complaints and illegal content reports: [email protected]

We accept correspondence in English and Russian. These are also the single points of contact for recipients of the service and for authorities within the meaning of articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act).

3. Legal representative in the European Union

3.1. Article 13 of Regulation (EU) 2022/2065 requires a provider of intermediary services that is not established in the Union but offers services in the Union to designate a legal representative in one of the Member States.

4. Supervision and applicable law

4.1. The operator's activity is governed by the law of its country of registration.

4.2. If you are a consumer, you keep the protection of the mandatory rules of the country where you habitually reside, and you may bring proceedings in the courts of that country. Nothing in our documents limits that right.

4.3. Consumers in the EU may also contact their national consumer protection authority or an alternative dispute resolution body in their country.