Support - Wenrexa Digital Store™

Wenrexa Digital Store Support

How can we help you?

Refunds

We currently operate exclusively within Russia. Withdrawals are available for Russian citizens or those registered with Russian banks who have the status of Self-Employed, Sole Proprietor, or Legal Entity (LLC, CJSC, OJSC) in the Russian Federation. In the near future, we plan to expand our operations to various regions of the world, including countries in Asia, Western Europe, North and Latin America, as well as Africa and Australia.

The platform charges 20.00% on each sale. When setting the product price, you will instantly see the final amount of your net profit. You can withdraw funds to the bank account you have specified. The minimum withdrawal amount is 1,000 rubles including bank fees. Earned funds become available for withdrawal 7 days after the sale, provided the buyer has not requested a refund.

We recommend reviewing the user agreement.

Withdrawals to your account may be processed depending on the operational workload — 1 to 3 times per month, if there are funds exceeding 1,000 rubles.

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